About Us

Chris Gilbert, Pharm.D & Deanna Gilbert, Marketing Director, Owners

Thank you for choosing People's Custom Rx for your pharmacy needs. We look forward to providing you, your family, and your pets quality pharmacy services. We specialize in preparing sterile and non-sterile medications with or without preservatives and dyes. We alter dosage forms for easier administration, and we flavor medications to the patient's preference. Our goal is to achieve positive outcomes for patients with unique needs through the provision of medications which have been formulated and prepared specifically for them.To the right are pictured, our owners, Deanna Gilbert, Marketing Director & Chris Gilbert, Pharm.D.



Our Pharmacy Staff

At People's Custom Rx, we are dedicated to meeting the individual needs of our patients. We strive for excellence in our work, our education, and our lives.

 

Chris Gilbert, Pharm.D.

Owner and Sterile & Non-Sterile Compounding Pharmacist & Veterinary Specialist

Dr. Chris Gilbert graduated from the University of Tennessee, College of Pharmacy earning his Doctor of Pharmacy degree in 2007.  He also received his Bachelors of Science degree in Chemistry from Freed-Hardeman University in December of 2002. During pharmacy school, he was a member of Phi Delta Chi Pharmaceutical Fraternity.  He is an active member of Toastmasters International, a non-profit educational organization that teaches public speaking and leadership skills, and served as Sunrisers Club President in 2010. Following graduation, Dr. Gilbert signed on with Kroger as a floater.  Though he enjoyed being in many different pharmacies and helping many patients, in 2010, he began working at Kroger at Kirby and Quince in Memphis. There, he loved being able to build relationships with his patients. He was promoted to manager in 2013 and learned a lot from the experience.

While in pharmacy school, Dr. Gilbert interned at People’s Custom Rx and knew that compounding was the kind of pharmacy that he really wanted to practice. Then, in October 2013, the opportunity came for him to return to People’s Custom Rx and he is currently specializing in sterile and non-sterile compounding. He is excited to be back and looks forward to continuing to learn and grow in the field of compounding pharmacy.

Dr. Gilbert is licensed in the state of Tennessee and Arkansas. He also has a pharmacy certificate for Immunizations.

Dr. Gilbert has a heart for serving others. He also loves spending time with his wife, Deanna, and their three children, Sam, Tucker and Saralyn. They enjoy traveling and going on adventures together. They are deeply involved in the work of their church and Chris enjoys ministering to others in every way.

 

Judy Umfress, D.Ph.

Non-Sterile Compounding Pharmacist & Natural Hormone Replacement Specialist & Dermatology Specialist

Dr. Judy Umfress graduated from the University of Mississippi, School of Pharmacy in 1977 earning her Bachelor of Science in Pharmacy. She managed Northgate Pharmacy in Clinton, Mississippi and was the pharmacy consultant for 20 nursing homes during the 5 years she worked there. Her next career move allowed her to work for Treasury Drug Company as pharmacy and store manager of 30 separate stores during her 10 years with the company. While there, she served on many advisory committees within the company helping to generate innovative ideas to motivate associates and increase revenue.

Dr. Umfress began her career at People’s Custom Rx in 1998 and considers this by far the best job she has ever had.  Every day at People’s Custom Rx, she uses her professional judgment and knowledge helping to solve patient’s specific problems.

Dr. Umfress is a member of the International Association of Compounding Pharmacists and the Mississippi Pharmacists Association.  She holds both a Tennessee and Mississippi pharmacy license. She holds also certificates in Hormone Replacement Therapy, Advanced Compounding for Veterinary Patients, Pain Management, Weight loss and Nutrition as well as being an assistant clinical instructor for the South College of Pharmacy.

Dr. Umfress is married to her husband, Dean and they have 2 children, Allison and Alan. She and her husband enjoy hiking at the state parks in Mississippi and Tennessee.  She is also, an avid book lover and always has at least one or two books on her end table for when she catches a moment to read.

 

Brittany Clemens, Pharm.D.

Non-Sterile Compounding Pharmacist & Natural Hormone Specialist

Dr. Brittany Clemens graduated from the University Of Mississippi School Of Pharmacy with her Doctor of Pharmacy degree in 2012. While in pharmacy school, she was a member of Rho Chi Society, Kappa Epsilon fraternity, American Pharmacists Association, and Christian Pharmacists Fellowship International.

Dr. Clemens began her career at People’s Custom Rx as a pharmacy intern during the summer and winter holidays while in pharmacy school. It was during this time that she learned her passion for compounding in order to help patient specific needs, as well as, being able to develop relationships with patients. Dr. Clemens began working as a pharmacist at People’s Custom Rx in the non-sterile department after pharmacy school graduation in June 2012. She particularly enjoys helping women with their hormone replacement therapy, as she is a certified PCCA Hormone Specialist. She also enjoys assisting veterinarians with pet medications.

Dr. Clemens is licensed in the state of Tennessee. She also holds a certification for immunizations.

Dr. Clemens is married to Trey, and they have a daughter, Corinne, and another little one on the way. She is an avid Ole Miss Sports fan, and during the fall she spends most of her weekends attending football games with her family. She attends Highland Church of Christ where she is involved with several ministries.

 

Christy Kim, Pharm.D.

Sterile Compounding Pharmacist

Dr. Christy Kim graduated from the University of Tennessee, College of Pharmacy with her Doctor of Pharmacy degree in 2004. She also received her Bachelors of Science in Biology from Rhodes College in May 1998. During pharmacy school, Dr. Kim was a member of Rho Chi and Phi Delta Chi Fraternity. After graduation, Dr. Kim started her career working for Walgreens Pharmacy. She worked as a pharmacist for 10 years then for 3 years at Kroger Pharmacy before coming to People’s Custom Rx.

Dr. Kim First worked at People’s Custom Rx during her 4th year of pharmacy school while on clinical rotations. She knew then this was a special pharmacy and in October 2017 became a pharmacist, specializing in sterile compounding.

Dr. Kim is licensed in the state of Tennessee and Arkansas and soon, Mississippi. She also is a certified immunizer and preceptor for the University of Tennessee, College of Pharmacy.

Dr. Kim is married to Young and have 2 children, Caroline and Collin. She enjoys spending time with her family and friends traveling to places near and far. She is a member of St. Louis Catholic Church.

 

Tiffany Wagner, C.Ph.T., C.M.E.

Lead Certified Pharmacy Technician, Non-Sterile Products and Certified Menopause Educator

Tiffany grew up in a pharmacy. She earned her Bachelor of Arts degree from the University of Tennessee at Knoxville. She began compounding when she worked for her father at Payless Family Pharmacy in Sparta, Tennessee in 1998. After attending PCCA’s Primary Training, a PCCA Veterinary Symposium in 1999, and a PCCA BHRT Symposium in 2001, she became excited about the opportunities available in the career of pharmacy compounding.

Tiffany began her career at People’s Custom Rx in May of 2002. She has extensive compounding experience and is currently the lead non-sterile compounding technician at People’s Custom Rx. She is certified as a menopause educator through the North American Menopause Society and is a member of the International Academy of Compounding Pharmacists (IACP). Tiffany has also been named by PCCA as the Technician of the Month.

Tiffany is married to her husband, Jamie, and has two boys, J.J. and Jacob who keep her busy. She can often be seen on a field or in a gym following her sons’ various sports. Tiffany also likes to cook and entertain friends in her home.

 

Mandy Williams, C.Ph.T.

Lead Certified Pharmacy Technician

Mandy Williams graduated Magna Cum Laude from Lipscomb University in Nashville earning her Bachelor of Science degree in 2008, majoring in Psychology with a minor in Health. She earned her Certified Pharmacy Technician Certification while working as a pharmacy technician at Kroger in 2008. Mandy began her career at People’s Custom Rx in October of 2009. She has trained in the art of both sterile and non-sterile compounding. Mandy enjoys going to movies with friends and is a soccer fan, both watching and playing. Mandy loves to travel and has enjoyed seeing the country and the world. She is involved in her church mission program and has been on many mission trips to Honduras. Mandy has a loves spoiling her furbaby, Viktor the Maine Coon cat.

 

Non-Sterile Compounding Technicians

 

Katy Ahrens, CPhT

Lead Certified Pharmacy Technician

Katy attended Southwest Community College where she received her Pharmacy Technician degree in 2011. She is certified through the Pharmacy Technician Certification Board. Katy came to People’s Custom Rx in November of 2017. When she’s not at the pharmacy, Katy enjoys crocheting, playing video games and crafting in her spare time.

Jojena Aloquina Smothers, CPhT

Jojena comes to us from the “City of Smiles”-Bacolod, Philippines. Jojena attended Concord Career College here in Memphis and received her Pharmacy Technician degree in April of 2013. She became certified through the Pharmacy Technician Certification Board in June of the same year. Jojena joined People’s Custom Rx on July 1, 2013. In her down time Jojena enjoys shopping, especially when there’s a bargain. She also enjoys collecting different brands of bag, watching action and comedy movies, talking with her family and hanging out with friends. Jojena has been happily married for the last 8 years. Even though she sometimes feels homesick, especially for the foods of her homeland and for her family, Jojena feels very lucky to have wonderful family both physical and by marriage. Jojena has a sweet, loving black cat named Precious.

Rana Waterway, CPhT

Rana attended Concord Career College here in Memphis where she earned her Pharmacy Technicians degree in June of 2014. She became certified in September of the same year and joined People’s Custom Rx shortly after. When Rana is not busy making medicine she enjoys sleeping, going to the movies, cooking, surfing Pinterest boards, going to the park and most of all spending time with family and friends. Rana has 1 daughter, 2 brothers, 2 sisters, 3 nieces, 2 nephews and 2 godsons. She says that People’s Custom Rx has been a great place to learn and grow.

 

Sterile Compounding Technicians

 

Carrie A. Drescher, CPhT

Carrie attended Concorde Career College where she received her degree in 2014. She became a Certified Pharmacy Technician in July 2014. Carrie attended the American College of Apothecaries, completed the Sterile Compounding course in September 2015. She began her career at People’s Custom Rx on July 28, 2014. When Carrie is not busy in the sterile clean room she enjoys kickboxing, seeing nature especially waterfalls, spending time with her wonderful husband, Randy and her 2 grown sons and 1 grown daughter. Carrie says “People’s is a great place to work! Best job I ever had.”

Ashley Ward, CPhT

Ashley completed her course work and became certified through Concorde Career College in 2013. She came to People’s Custom Rx in September of 2013. In her downtime, Ashley enjoys reading and taking her sweet dog Jaxson to Shelby Farms.

 

Office and Support Staff

 

Deanna Gilbert

Co-Owner, Marketing Director

Deanna is married to Owner Chris Gilbert and together they are excited to continue the long tradition of quality products and excellent customer care that has been the People’s Custom Rx legacy for many years. Chris and Deanna have been married since 2003. While Chris attended pharmacy school, Deanna worked as a veterinary technician and office manager of a local veterinary clinic here in Memphis. Her love of animals and medicine made this a perfect fit for her. When Chris received his PharmD, Deanna was able to enjoy being a stay at home mom and then teaching preschool for several years. After purchasing People’s Custom Rx in 2016, Deanna became the marketing director and has enjoyed being able to use her creativity in different ways. Deanna’s other full time job is caring for their 3 children, 2 cats and 2 dogs. She is also very involved in the children’s family ministry and the diaper ministry at their church. In her spare time, Deanna enjoys traveling to new places with her family.

Terry Smithson

Account Specialist

Terry started working at People’s Custom Rx in October of 2001 in the Insurance Billing department. She quickly moved into Accounts Receivable/Accounts Payable and became the Account Specialist. When Terry is not busy keeping straight our many accounts throughout Tennessee, Mississippi and Arkansas, she enjoys gardening, taking long walks and hiking and attending Zumba classes.

Susan Hancock

Customer Service Representative

Susan joined People’s Custom Rx in June of 2017. In her spare time, Susan enjoys being with her cats, reading, eating out and spending time with her daughter who attends Rhodes College and her 2 great-nieces and 1 great-nephew. You also may see Susan driving around Memphis as an Uber driver! Born and raised in Memphis she is still discovering things that she never knew existed in our city. She loves talking to her riders and learning what they love about Memphis.

Dolly Simpson

Customer Service Representative

Dolly came to People’s Custom Rx in August of 2017. Dolly loves spending time with her family including her 8 granddaughters and working on sewing projects. Dolly says “People’s is a fun place to work. I enjoy watching and helping people feel better and also take care of their pets.

Mike Dover

Courier Specialist

While Mike technically works for a courier service we claim him as our own. Mike has been a courier with his company for 14 years. He has been delivering prescriptions for People’s Custom Rx since 2015. When Mike isn’t driving all around town he is a musician and full time Grizzlies fan. Mike has 3 beautiful angels, 2 boys and a girl. Mike says he looks forward to seeing our customers on his daily delivery routes.